As explained in the wiki, where there are multiple movies/series with the same titles, you can distinguish them using the year.
I think you are probably after the 2011 series, also called Once upon a time, which had three seasons to date (season 1 episode 1 is called "Pilot"). I suspect this is what you are matching (season 1 episode 1 is called "The Gingerbread Boy"). Looking in, Once upon a time was originally a series produced in 1969 that only had one season. All you need to name the file is a basic name with the season and episode (doctor who 2005 s0e66.mkv), and Filebot grabs everything else and formats the name accurately for Serviio. The easiest way to name your files is to use Filebot. The Robot Chicken episode looks like it would be season 00, episode 14. The year may need to go at the end of the episode name and be in parentheses, but since this particular series appears to have the year in the name, maybe not.
So if you name your file "Doctor Who 2005 S00E66 the snowmen.mkv", Serviio will get the full episode title and it will show up in your Series folder. For example, the Doctor Who 2005 special "The Snowmen" is listed as episode 66. Go to and see how they list the episodes. I'd like to see the TV series specials put into the series folders, is there a way to do that short of making a "Fake" season and adding them that way? Right now, for some reason they're not being entered into the series folders when viewing, they're being put in the movies folder under completely random names (filenames are still things like doctor_who_2005.2012_christmas_special.the_snowmen.720p_hdtv_x264-fov.mkv or .ii.villains.in.264-killers.mkv) and coming up with gibberish titles or just not resolving at all. Count23 wrote:Example: Doctor Who 2005's Christmas specials, or Robot Chicken's star wars specials.